Playa del Carmen/Playacar · Mexico

BlueBay Grand Esmeralda

Carretera Chetumal - Puerto Juárez KM 300

Location

The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.

Facilities

Units include 979 rooms and 56 suites located in a 3-storey main building and 8 auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. 8 lifts and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Bicycles can be kept in the bicycle storage area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Most units have a sea view. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The resort offers outdoor sports, including tennis, beach volleyball, volleyball, golf, archery and horse riding. Fishing is organised by third-party operators. Guests can take part in a comprehensive water sports programme, which includes windsurfing, kayaking, snorkelling and aquafit, with water skiing, jet skiing, motorboat rides, sailing, catamaraning and diving available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics, aerobics and handball. There is a wellness area with a spa, a beauty salon and massage treatments and, for an additional fee, a sauna, a steam bath and a solarium. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 6 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of imported alcoholic and non-alcoholic beverages and house brands. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Check-in
12:00 pm
Check-out
02:00 pm
Year built
2006
Rooms
979